Shipping Policy
Last Updated: June 2026
At SMC Urban Development Corporation, we are committed to delivering products safely, efficiently, and on time. This Shipping Policy outlines our delivery procedures for customers throughout the Philippines.
Shipping Coverage
SMC Urban Development Corporation provides delivery services throughout:
- Metro Manila
- Luzon
- Visayas
- Mindanao
We work with trusted logistics partners to ensure timely and secure delivery of construction materials, industrial supplies, tools, equipment, and related products.
Order Processing
- Orders are processed during regular business days, Monday through Friday.
- Orders received on weekends or public holidays will be processed on the next business day.
- Processing times typically range from 1–3 business days, depending on product availability and order volume.
Delivery Timeframes
Estimated delivery times are as follows:
| Location | Estimated Delivery Time |
|---|---|
| Metro Manila | 1–3 Business Days |
| Nearby Provincial Areas | 3–5 Business Days |
| Luzon Provinces | 4–7 Business Days |
| Visayas | 5–10 Business Days |
| Mindanao | 7–14 Business Days |
Delivery times may vary due to weather conditions, transportation delays, public holidays, or other circumstances beyond our control.
Shipping Fees
Shipping costs are calculated based on:
- Delivery location
- Product size and weight
- Order quantity
- Special handling requirements
Customers will be informed of applicable shipping charges before order confirmation.
Bulk and Commercial Deliveries
For large-volume orders, construction projects, and commercial deliveries, our team will coordinate a customized delivery schedule to meet project requirements and timelines.
Delivery Inspection
Customers are encouraged to inspect shipments upon delivery. If any items are damaged, missing, or incorrect, please notify us immediately and report the issue within 48 hours of receipt.
Failed Deliveries
If delivery cannot be completed due to incorrect shipping information, customer unavailability, or restricted access, additional delivery charges may apply for redelivery attempts.
Order Tracking
Where available, tracking information will be provided once an order has been dispatched. Customers may also contact our support team for delivery updates.
Delays Beyond Our Control
While we strive to meet all delivery estimates, SMC Urban Development Corporation shall not be held liable for delays caused by:
- Natural disasters
- Severe weather conditions
- Government restrictions
- Transportation disruptions
- Force majeure events
Contact Information
For shipping inquiries, delivery updates, or special delivery arrangements, please contact:
SMC Urban Development Corporation
Location: Metro Manila, Philippines
Email: info@smcurbandevelopmentcorporation.com
Website: smcurbandevelopmentcorporation.com
Contact numbers
Phone: +(63) 968 364 1229/ (63) 968 235 4725
Viber Number
+ (63) 954 309 6518
WhatsApp number
+(63) 954 309 6518
Thank you for choosing SMC Urban Development Corporation. We appreciate your trust and look forward to serving your construction and industrial supply needs.